This role supports DHL’s ocean freight business through commercial planning, business growth initiatives, customer development, pricing coordination, and sales performance management. Typical requirements include experience in ocean freight, logistics, sales, commercial operations, or business planning; strong communication and negotiation skills; and the ability to analyze market and customer data. Business-level Japanese is likely essential, while English proficiency is valuable for working with regional and global teams. The successful candidate is expected to lead or coordinate initiatives, improve commercial performance, support customer solutions, collaborate across departments, and contribute to revenue and margin growth. Experience supervising colleagues, managing projects, and using Excel or other business systems would also be advantageous.
DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. Its services include international express delivery, freight forwarding, contract logistics, supply-chain management, and e-commerce solutions. DHL Global Forwarding manages air, ocean, and road freight, helping businesses move goods across international markets and manage complex supply chains. In Japan, DHL serves manufacturers, retailers, technology companies, healthcare organizations, and other international businesses through a nationwide network of offices and logistics facilities. The company is known for its international working environment, structured processes, technology investment, and focus on customer service, sustainability, and employee development. This position sits within the ocean freight organization and contributes to commercial growth, customer value, and the ongoing improvement of DHL’s freight-forwarding business in Japan.
Japan offers strong opportunities in logistics, freight forwarding, manufacturing, technology, tourism, and international business, especially around Tokyo, Osaka, Nagoya, Yokohama, and Kobe. The work culture values punctuality, preparation, teamwork, respect, and careful attention to detail. Living standards are high, public transport is excellent, and Japan is generally safe, though housing and commuting costs can be significant in major cities. Employees should be prepared for formal communication, hierarchical workplaces, and occasional longer working hours, although international companies often provide more flexible practices. Foreign nationals normally need an employer-sponsored work visa, such as the Engineer/Specialist in Humanities/International Services visa, and must meet education or professional-experience requirements. Relocation commonly involves arranging a residence card, registered address, bank account, health insurance, pension, and suitable housing. Learning Japanese greatly improves daily life and career prospects, even when English is used at work.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...