The Assistant Chief Concierge supports the Chief Concierge in leading the concierge team and delivering highly personalized service to Four Seasons guests. Responsibilities typically include coordinating transportation, dining, tours, cultural experiences and special requests; maintaining strong relationships with local suppliers; handling guest concerns; and ensuring accurate communication across hotel departments. Candidates are expected to have luxury-hospitality or concierge experience, excellent knowledge of Madrid and its attractions, strong organizational and problem-solving skills, and a polished, guest-focused manner. Fluency in Spanish and English is generally expected, while additional languages are valuable. The role requires flexibility for shifts, weekends and holidays, discretion, a professional appearance and the ability to remain calm while managing several requests at once.
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts and private residences in major destinations worldwide. Founded in 1961, the company is known for refined service, thoughtful personalization and a strong emphasis on employee development. Four Seasons Hotel Madrid brings this approach to the Spanish capital, combining elegant accommodation, restaurants, wellness facilities and attentive guest services in a historic urban setting. Team members are expected to anticipate guest needs, work collaboratively and represent the brand with warmth and professionalism. The company generally offers structured training, international career opportunities and a service culture built around respect, genuine care and attention to detail. Compensation and benefits vary by property, position and local employment conditions.
Spain’s islands offer varied hospitality opportunities, particularly in hotels, resorts, restaurants, guest services, entertainment, wellness and tourism management. The Balearic Islands, including Mallorca, Ibiza and Menorca, are known for seasonal resort work, beaches and lively international communities. The Canary Islands, including Tenerife, Gran Canaria, Lanzarote and Fuerteventura, have a milder year-round climate and steady tourism employment. Island life is generally outdoor-focused, social and relaxed, though housing can become expensive and limited during peak season. Spanish is important for daily life and many guest-facing roles, while English and German are valuable in tourist areas. EU, EEA and Swiss citizens can work with standard registration requirements. Non-EU applicants normally need an employer-sponsored work permit before starting employment; qualifications, contracts and visa rules should be checked with Spanish authorities. Madrid is not an island, but the same national employment and immigration framework applies.
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