Citi is seeking a Client Service Analyst in Dubai to support client relationships, respond to service requests, investigate issues, and coordinate with internal teams to deliver timely solutions. The role typically requires a bachelor’s degree, strong communication and organizational skills, attention to detail, and proficiency in Microsoft Office. Experience in banking, financial services, operations, or client servicing is beneficial. Candidates should be comfortable working in a fast-paced, multicultural environment, managing multiple priorities, maintaining accurate records, and following risk, control, and regulatory procedures. As this position is for UAE Nationals, applicants must meet the relevant Emirati eligibility requirements and demonstrate professionalism, teamwork, customer focus, and a willingness to learn Citi’s products and processes.
Citi, legally Citibank, is a global financial services company serving corporations, institutions, governments, investors, and individuals in markets around the world. Its businesses include corporate and investment banking, commercial banking, treasury and trade solutions, markets, securities services, private banking, and consumer banking in selected countries. Citi has operated in the Middle East for decades and maintains a significant presence in the United Arab Emirates, particularly in Dubai and Abu Dhabi. The bank supports multinational companies, financial institutions, and public-sector organizations with cross-border banking, payments, financing, custody, and advisory services. Citi is known for its international network, technology-driven platforms, and focus on risk management and regulatory controls. In the UAE, the organization also contributes to national talent development through Emiratisation and opportunities for UAE Nationals.
The United Arab Emirates is not an island, but it is a popular Gulf destination offering strong opportunities in banking, finance, technology, logistics, tourism, healthcare, and professional services. Dubai and Abu Dhabi are the main employment centers, with international companies and competitive salaries. The culture combines modern urban life with Islamic traditions; modest dress, respectful behavior, and awareness of local customs are important. Lifestyle options include high-quality housing, restaurants, beaches, shopping, and extensive leisure facilities, although costs can be high. Foreign employees generally need employer-sponsored residence and work visas, while UAE Nationals follow national employment and documentation procedures. Employers commonly assist with visas, medical testing, Emirates ID applications, and relocation arrangements. Candidates should confirm benefits, housing support, insurance, commuting, and probation terms before accepting an offer.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...