Senior Project Manager, Rakuten Ichiba - EC Marketplace Development Department (ECMPD)

Role summary

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Rakuten is seeking a Senior Project Manager to lead development initiatives for Rakuten Ichiba, its large-scale e-commerce marketplace. The role typically requires substantial project or product development experience, strong stakeholder management skills, and the ability to coordinate engineering, business, design, and operations teams. Experience with web services, e-commerce, Agile or other development methodologies, and business-level Japanese and English is likely valuable. The successful candidate will define plans, manage schedules, budgets, risks, and dependencies, resolve issues, and ensure reliable delivery of marketplace improvements. Rakuten expects a proactive, organized leader who can work across departments, communicate clearly with senior stakeholders, and contribute to customer-focused innovation in a fast-moving international environment.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, advertising, travel, and professional sports. Rakuten Ichiba is the group’s flagship online marketplace, connecting consumers with merchants across Japan and internationally. The company promotes an integrated membership and loyalty model through Rakuten Points, allowing customers to use multiple services within one ecosystem. Rakuten employs a diverse, international workforce and commonly uses English alongside Japanese in many corporate and technology functions. Its culture emphasizes innovation, entrepreneurship, customer value, and collaboration across businesses. Employees may work on products serving millions of users, with opportunities to gain experience in large-scale platforms, digital commerce, data, payments, and global technology operations.