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Operational Administrator

United Kingdom DHL Approximately £25,000–£31,000 per year, depending on location, experience and shift arrangements.*
Job Description

The Operational Administrator supports day-to-day operational activity by maintaining records, preparing reports, coordinating information, processing documentation and communicating with colleagues, customers and service partners. Typical requirements include strong administrative and organisational skills, attention to detail, confidence using Microsoft Office and the ability to manage competing priorities. Experience in logistics, transport, warehousing or a busy customer-focused environment is useful, although equivalent administrative experience may be accepted. DHL expects candidates to be reliable, responsive, professional and comfortable working to deadlines. The role may also require accurate data entry, problem-solving, confidentiality and a practical understanding of health, safety and operational procedures.

Company Info

DHL is a major global logistics and supply-chain company operating across express delivery, freight, warehousing, contract logistics and e-commerce services. It connects businesses and consumers in more than 220 countries and territories, supported by road, air, ocean and technology networks. In the United Kingdom, DHL employs people across offices, depots, distribution centres, warehouses and customer sites. Its operations rely on accurate administration, efficient planning, reliable transport and strong customer service. The company promotes structured training, career development, teamwork and workplace safety, while increasingly investing in digital tools, automation and sustainability. An Operational Administrator can expect to work in a fast-moving environment where accuracy, communication and dependable support are important to maintaining smooth daily service.

Destination Guide

The United Kingdom offers varied opportunities in logistics, administration, transport, warehousing, technology, healthcare and professional services. Major employment centres include London, Manchester, Birmingham, Leeds, Bristol, Glasgow and Belfast, with logistics roles also common near ports, airports and distribution hubs. British workplace culture generally values punctuality, clear communication, personal responsibility and polite professionalism. Lifestyle varies from busy city living to quieter coastal and rural communities, with strong public transport in larger cities but higher housing costs in London and the southeast. Visa options depend on nationality and role; overseas applicants commonly need employer sponsorship under the Skilled Worker route, and the position must meet relevant eligibility and salary rules. EU, EEA and Swiss nationals should check their current status and rights. Before relocating, confirm sponsorship, budget for rent and deposits, arrange right-to-work documentation and research local transport, healthcare registration and taxation.

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