This role supports the development and expansion of Rakuten Mobile stores across Japan. Responsibilities are likely to include identifying suitable locations, planning store openings and relocations, coordinating with landlords and internal teams, improving shop operations, monitoring sales and customer traffic, and supporting area-level business performance. Candidates should have experience in retail operations, store development, sales planning, project coordination, or a related commercial function. Strong communication, negotiation, analytical, and problem-solving skills are expected, along with the ability to manage multiple stakeholders and travel when required. Japanese business-level communication is likely essential, while experience in telecommunications, property negotiations, or multi-site retail management would be advantageous.
Rakuten Group, Inc. is a major Japanese internet services and technology company founded in 1997. Its businesses span e-commerce, online banking, credit cards, securities, travel, digital content, advertising, and mobile communications. Rakuten Mobile operates a nationwide telecommunications service offering mobile voice and data plans, supported by Rakuten’s broader digital ecosystem and membership platform. The company is known for its strong focus on technology, innovation, customer engagement, and cross-business integration. Rakuten employs a diverse international workforce and operates in a fast-moving, performance-oriented environment. Employees may work with teams across retail, technology, finance, marketing, and operations. The mobile business continues to expand its network, customer base, and physical store presence, creating opportunities in store development, sales, business planning, customer experience, and operational improvement.
Japan offers strong career opportunities in technology, telecommunications, retail, finance, manufacturing, hospitality, and international business. Tokyo provides the largest job market and highest concentration of global companies, while Osaka, Nagoya, Fukuoka, and Sapporo offer more affordable alternatives. Japanese workplaces value punctuality, preparation, teamwork, and respectful communication; English is useful but Japanese significantly improves career options. Lifestyle choices range from dense urban neighborhoods to quieter regional communities, with excellent public transport, healthcare, safety, and infrastructure. Living costs are highest in Tokyo, especially for housing. Foreign employees generally need an appropriate work visa, commonly sponsored by their employer, and must meet qualification requirements. Before relocating, arrange housing, resident registration, health insurance, banking, and a phone plan. Japan has four distinct seasons and many cultural traditions, so learning basic Japanese and local etiquette will make daily life and workplace integration easier.
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