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This role supports test planning, test-case design, user acceptance testing (UAT), defect tracking, and coordination between business users, development teams, and corporate stakeholders. Candidates should have experience in software testing, UAT, quality assurance, business process analysis, or project coordination. Strong communication skills, attention to detail, documentation ability, and a practical understanding of system development processes are expected. Experience working with sales, corporate operations, or enterprise systems is advantageous. Japanese and English communication skills may be useful in Rakuten’s international environment.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded as an online marketplace, it has expanded into a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional services. Rakuten operates numerous consumer and business platforms in Japan and overseas, connecting services through its membership and loyalty program. The company has a diverse, international workforce and is known for its English-language workplace policy in many corporate functions. Employees may work with large-scale digital products, enterprise systems, data, customer operations, and cross-functional business teams. Rakuten typically values ownership, speed, innovation, collaboration, and the ability to work in a changing technology environment.
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