This role supports test planning, test-case design, user acceptance testing (UAT), defect tracking, and coordination between business users, development teams, and corporate stakeholders. Candidates should have experience in software testing, UAT, quality assurance, business process analysis, or project coordination. Strong communication skills, attention to detail, documentation ability, and a practical understanding of system development processes are expected. Experience working with sales, corporate operations, or enterprise systems is advantageous. Japanese and English communication skills may be useful in Rakuten’s international environment.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded as an online marketplace, it has expanded into a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional services. Rakuten operates numerous consumer and business platforms in Japan and overseas, connecting services through its membership and loyalty program. The company has a diverse, international workforce and is known for its English-language workplace policy in many corporate functions. Employees may work with large-scale digital products, enterprise systems, data, customer operations, and cross-functional business teams. Rakuten typically values ownership, speed, innovation, collaboration, and the ability to work in a changing technology environment.
Japan offers opportunities in technology, software engineering, data, finance, consulting, manufacturing, education, hospitality, and corporate operations, particularly in Tokyo, Osaka, Nagoya, and Fukuoka. The culture values punctuality, reliability, teamwork, respect, and careful communication, while workplaces are becoming more international and flexible. Lifestyle options range from busy metropolitan living to quieter coastal and rural communities. Public transport is excellent, healthcare is accessible, and daily life is generally safe, though housing and commuting in Tokyo can be expensive. Foreign employees usually need an appropriate work visa, commonly sponsored by their employer; requirements depend on qualifications and job type. Relocation normally involves securing an employment contract, residence status, housing, registration, banking, and health insurance. Learning basic Japanese makes work and everyday life easier.
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