This role supports the expansion and day-to-day management of Rakuten Mobile shops across Japan. Responsibilities typically include identifying and evaluating store locations, coordinating leases and landlords, overseeing construction, managing property-related issues, controlling budgets, and improving shop operating conditions. Candidates are expected to have experience in property management, retail store development, facilities management, leasing, or a related field. Strong coordination, negotiation, project management, and communication skills are important, along with the ability to work with internal teams, contractors, and business partners. Japanese proficiency is generally essential for negotiating with local landlords and managing domestic operations. A practical, organized, and commercially minded approach is expected, together with willingness to travel within Japan.
Rakuten Group, Inc. is a major Japanese internet and technology company operating a broad ecosystem of digital services. Its businesses include e-commerce, fintech, online advertising, travel, communications, entertainment, and professional services. Rakuten Mobile is the group's telecommunications business, providing mobile voice and data services while expanding its retail shop network throughout Japan. The company promotes an integrated membership platform in which customers can use Rakuten points and services across multiple businesses. Rakuten has a highly international workforce and emphasizes innovation, customer convenience, and entrepreneurial decision-making. Employees may work with teams across technology, retail, finance, marketing, and operations. For this position, the relevant environment combines telecommunications growth with physical retail development, requiring collaboration with landlords, construction partners, regional teams, and shop operators.
Japan offers opportunities in technology, telecommunications, retail, engineering, finance, hospitality, healthcare, and education, especially in Tokyo, Osaka, Nagoya, Fukuoka, and other regional centers. The culture values punctuality, reliability, respect, teamwork, and attention to detail. Daily life is convenient, with excellent public transport, safe neighborhoods, extensive services, and varied food and leisure options, although housing and commuting in Tokyo can be expensive. Japan has four distinct seasons and many regional traditions, from Hokkaido’s winter activities to Okinawa’s subtropical lifestyle. Foreign professionals should expect formal workplace communication and may need Japanese for customer-facing, property, or local partnership roles. Work visas generally require an eligible job and employer sponsorship; common categories include Engineer/Specialist in Humanities/International Services and intra-company transfer. Relocation normally involves securing housing, registering locally, obtaining health insurance, and setting up banking and utilities.
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