This role supports enterprise customers by coordinating mobile and digital solutions during the pre-sales process. Responsibilities typically include understanding client requirements, preparing proposals, coordinating with sales and engineering teams, explaining technical solutions, and supporting demonstrations or presentations. Candidates are expected to have experience in mobile, telecommunications, IT, solution consulting, or technical sales, together with strong communication and coordination skills. Business-level Japanese and English may be valuable in Rakuten’s international environment. The successful candidate should be customer-focused, organized, commercially aware, and able to translate business needs into practical technology solutions while managing multiple stakeholders and deadlines.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem spanning e-commerce, fintech, mobile communications, digital content, travel, advertising, and business services. Rakuten Mobile is expanding Japan’s telecommunications market, while Rakuten’s enterprise divisions provide digital transformation, cloud, connectivity, and technology solutions to corporate customers. The company is known for its distinctive English-language workplace policy and its global workforce, with employees from many countries. Rakuten offers opportunities to work across industries and technologies, although projects can be fast-moving and highly collaborative. Its enterprise solution teams help organizations modernize operations, improve customer experiences, and adopt mobile and digital platforms.
Japan offers strong opportunities in technology, telecommunications, engineering, finance, manufacturing, education, hospitality, and digital services. Tokyo, Osaka, Nagoya, and Fukuoka are major employment centers, with many international companies hiring bilingual professionals. Japanese workplaces generally value punctuality, preparation, teamwork, respect for hierarchy, and careful communication. Life in Japan is safe, efficient, and supported by excellent public transportation, healthcare, and convenient urban services, though housing and living costs are higher in Tokyo. Common work visas include the Engineer/Specialist in Humanities/International Services visa, while highly skilled professionals may qualify for a points-based visa with faster permanent-residence routes. Employers usually sponsor the application, but candidates must provide qualifications and employment documents. Relocating workers should arrange housing, residence registration, health insurance, a bank account, and tax procedures after arrival. Learning everyday Japanese greatly improves professional and social integration.
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