This role supports the design and development of SaaS-based services for enterprise customers within Rakuten’s Group Sales Division. Responsibilities may include identifying customer and market needs, shaping service concepts, preparing business and solution proposals, coordinating with engineering and internal stakeholders, and supporting commercialization. Candidates are expected to have experience in business planning, service development, solution consulting, product management, or enterprise sales, preferably in SaaS or IT services. Strong communication, analytical, presentation, and project coordination skills are important. Business-level Japanese and English may be required because the role involves collaboration across Rakuten’s diverse teams and engagement with corporate clients.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem spanning e-commerce, fintech, mobile communications, digital content, travel, advertising, and business services. Rakuten serves consumers, merchants, and enterprise customers through integrated platforms designed to encourage cross-service use. Its corporate culture is international and places emphasis on innovation, entrepreneurship, and the use of technology to create new value. The company employs people from many nationalities and operates businesses in Japan and overseas. This position sits within Rakuten’s enterprise-focused organization, which develops solutions and services for corporate clients and supports digital transformation through cloud, SaaS, communications, and related technologies.
Japan offers opportunities in technology, SaaS, engineering, finance, manufacturing, hospitality, education, and international business, especially in Tokyo, Osaka, Nagoya, and Fukuoka. The culture values punctuality, teamwork, respect, and careful attention to quality. Daily life is generally safe, clean, and convenient, with excellent public transportation, though housing and living costs in central Tokyo can be high. Japan has four seasons, varied regional food, and rich traditions alongside modern cities. Foreign professionals may need a work visa sponsored by an employer; common routes include Engineer/Specialist in Humanities/International Services and Highly Skilled Professional status. Applicants should prepare educational and employment documents and confirm eligibility before relocating. Learning Japanese improves workplace communication and everyday life, although many multinational companies use English. Relocation packages vary and may include visa assistance, housing support, or travel reimbursement.
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