This role supports logistics and business operations within Rakuten’s Group Sales Division, coordinating activities across departments and helping improve operational processes. Candidates are expected to have experience in logistics, supply chain, corporate administration, sales operations, or project coordination, along with strong organizational and communication skills. Japanese and English proficiency may be required to work with domestic and international stakeholders. The successful candidate should be analytical, detail-oriented, proactive, and comfortable managing multiple tasks, preparing reports, coordinating schedules, and identifying process improvements. Familiarity with Excel, business planning, and cross-functional collaboration would be valuable.
Rakuten Group, Inc. is a major Japanese internet services and technology company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, online advertising, and logistics. Rakuten’s businesses are connected through its membership and loyalty platform, enabling customers to earn and use Rakuten Points across multiple services. The company has a global workforce and works with partners, merchants, and customers in numerous countries. Its corporate culture emphasizes innovation, entrepreneurship, data-driven business development, and collaboration across business units. Employees may work in internationally oriented environments, particularly in technology, logistics, sales, finance, and corporate strategy. Rakuten is also known for promoting English use in many workplace settings, although Japanese ability remains important for roles involving domestic operations and stakeholders.
Japan offers opportunities in technology, logistics, e-commerce, finance, engineering, hospitality, healthcare, and international business. Tokyo provides the largest job market, while Osaka, Fukuoka, Nagoya, and Sapporo offer lower-cost alternatives and growing business communities. Japanese workplace culture generally values punctuality, respect, teamwork, careful communication, and long-term commitment. Daily life is safe and convenient, with excellent public transport, reliable services, and varied food and entertainment. Housing and commuting costs are highest in central Tokyo, and learning Japanese greatly improves social and professional integration. Non-Japanese citizens normally need an appropriate work visa, such as Engineer/Specialist in Humanities/International Services, sponsored by an employer. Applicants should confirm degree or experience requirements, arrange residence registration and health insurance after arrival, and budget for initial housing and relocation expenses.
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