Project Manager (UIUX/Rakuten Mobile business) - Brand Marketing Strategy Department, Marketing Division

Role summary

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This role manages UI/UX and brand-marketing projects for Rakuten Mobile, coordinating designers, product teams, engineers, agencies, and internal stakeholders. Responsibilities may include defining project goals, creating schedules, managing budgets and risks, improving customer journeys, and delivering campaigns or digital experiences aligned with brand strategy. Candidates are expected to have project-management experience in UI/UX, digital marketing, product development, or related fields, together with strong communication and coordination skills. Experience working with multiple departments, external partners, design processes, and data-driven customer insights is advantageous. Business-level Japanese and English may be required or strongly preferred, as Rakuten operates in an international environment.

About the employer

Rakuten Group, Inc. is a major Japanese internet and technology company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, digital content, travel, advertising, and telecommunications. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Travel, Rakuten Bank, and Rakuten Mobile. The company promotes a membership-based ecosystem in which customers can use Rakuten Points across multiple services. Rakuten Mobile is expanding Japan's mobile communications market through competitive pricing, digital customer experiences, and investment in network infrastructure. Rakuten is known for its global workforce and English-friendly corporate environment, although Japanese proficiency is important for many domestic-facing roles. Employees typically work in cross-functional, fast-moving teams and are expected to take ownership, collaborate across business units, and contribute to innovation.