Training ･ Development Coordinator - Business Management Section , Business Operations Department , Area Business Supervisory Department(GSD)

Role summary

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This role coordinates employee training and development activities within Rakuten’s Business Management Section and Business Operations Department. Requirements likely include experience in training administration, learning and development, human resources, or business operations; strong organizational and communication skills; proficiency in Japanese and English; and the ability to manage schedules, vendors, materials, records, and internal stakeholders. The successful candidate is expected to coordinate programs efficiently, support employee growth, prepare reports, improve training processes, and work collaboratively with regional business teams. Attention to detail, initiative, adaptability, and confidence working in a multicultural environment are important.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering online marketplaces, fintech, mobile communications, travel, digital content, advertising, and professional sports. Rakuten is known for connecting many services through its membership and loyalty platform, including Rakuten Points. The company has expanded internationally and employs a diverse workforce, with English commonly used in many corporate and technology teams. Its business culture emphasizes innovation, entrepreneurship, customer focus, and collaboration across services. Employees may work with teams in Japan and overseas, making adaptability and cross-cultural communication valuable. Rakuten’s scale provides opportunities to develop experience in digital business, corporate operations, technology, and global program management.