This role coordinates employee training and development activities within Rakuten’s Business Management Section and Business Operations Department. Requirements likely include experience in training administration, learning and development, human resources, or business operations; strong organizational and communication skills; proficiency in Japanese and English; and the ability to manage schedules, vendors, materials, records, and internal stakeholders. The successful candidate is expected to coordinate programs efficiently, support employee growth, prepare reports, improve training processes, and work collaboratively with regional business teams. Attention to detail, initiative, adaptability, and confidence working in a multicultural environment are important.
Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering online marketplaces, fintech, mobile communications, travel, digital content, advertising, and professional sports. Rakuten is known for connecting many services through its membership and loyalty platform, including Rakuten Points. The company has expanded internationally and employs a diverse workforce, with English commonly used in many corporate and technology teams. Its business culture emphasizes innovation, entrepreneurship, customer focus, and collaboration across services. Employees may work with teams in Japan and overseas, making adaptability and cross-cultural communication valuable. Rakuten’s scale provides opportunities to develop experience in digital business, corporate operations, technology, and global program management.
Japan offers strong opportunities in technology, telecommunications, e-commerce, finance, education, tourism, manufacturing, and corporate services. Tokyo has the widest choice of international roles, while Osaka, Nagoya, Fukuoka, and Sapporo also have growing employment markets. Japanese workplace culture generally values punctuality, preparation, teamwork, respect, and attention to detail, although international companies may operate more flexibly. Living costs are highest in Tokyo; public transport is excellent, healthcare is reliable, and daily life is generally safe and convenient. Major visa routes include the Engineer/Specialist in Humanities/International Services visa, highly skilled professional status, intra-company transfer, and working holiday arrangements for eligible nationals. Most applicants need a job offer and employer sponsorship before relocating. Learning Japanese improves workplace integration and everyday life, even when English is used professionally.
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