MVNO Business Operations Support , Partner Sales No.2 Group - Partner Sales Section , Partner Sales Department , Group Sales Division (GSD)

Role summary

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This role supports business operations for Rakuten’s MVNO partner-sales channel. Responsibilities may include coordinating partner activities, managing sales information and performance data, preparing reports and materials, supporting campaigns, handling inquiries, and improving operational processes. Candidates should have strong organizational, communication, and analytical skills, with the ability to coordinate multiple stakeholders and meet deadlines. Experience in sales support, business operations, telecommunications, mobile services, or partner management is valuable. Japanese proficiency is likely important for communication with domestic partners, while English may be useful in Rakuten’s international environment. The successful candidate is expected to work proactively, accurately, and collaboratively while helping expand Rakuten Mobile’s partner business.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company founded in 1997 and headquartered in Tokyo. Its businesses span e-commerce, fintech, digital content, travel, advertising, and mobile telecommunications. The company operates a large membership ecosystem in Japan, allowing customers to connect shopping, payments, banking, travel, and communications through Rakuten services. Rakuten Mobile, the group’s telecommunications business, provides mobile voice and data services and continues to develop its network and sales partnerships. Rakuten has a global workforce and promotes innovation, entrepreneurship, and cross-business collaboration. Employees may work in a fast-paced environment where new products, digital platforms, and operational improvements are developed rapidly. Compensation and benefits vary by role, experience, and employment conditions.