This role supports business operations for Rakuten’s MVNO partner-sales channel. Responsibilities may include coordinating partner activities, managing sales information and performance data, preparing reports and materials, supporting campaigns, handling inquiries, and improving operational processes. Candidates should have strong organizational, communication, and analytical skills, with the ability to coordinate multiple stakeholders and meet deadlines. Experience in sales support, business operations, telecommunications, mobile services, or partner management is valuable. Japanese proficiency is likely important for communication with domestic partners, while English may be useful in Rakuten’s international environment. The successful candidate is expected to work proactively, accurately, and collaboratively while helping expand Rakuten Mobile’s partner business.
Rakuten Group, Inc. is a major Japanese technology and internet company founded in 1997 and headquartered in Tokyo. Its businesses span e-commerce, fintech, digital content, travel, advertising, and mobile telecommunications. The company operates a large membership ecosystem in Japan, allowing customers to connect shopping, payments, banking, travel, and communications through Rakuten services. Rakuten Mobile, the group’s telecommunications business, provides mobile voice and data services and continues to develop its network and sales partnerships. Rakuten has a global workforce and promotes innovation, entrepreneurship, and cross-business collaboration. Employees may work in a fast-paced environment where new products, digital platforms, and operational improvements are developed rapidly. Compensation and benefits vary by role, experience, and employment conditions.
Japan offers opportunities in technology, telecommunications, software, finance, manufacturing, tourism, education, and international business. Tokyo provides the largest job market and extensive public transportation, while Osaka, Nagoya, Fukuoka, and Sapporo offer lower-cost alternatives and growing industries. Workplace culture generally values punctuality, teamwork, respect, and careful communication; some companies remain hierarchical, although international firms are often more flexible. Japan offers excellent healthcare, safety, public transport, food, and urban convenience, but housing and living costs can be high in Tokyo. Foreign professionals typically need an appropriate work visa, often sponsored by their employer, with requirements based on education, experience, and job type. Relocating usually involves securing housing, registering an address, arranging health insurance and a residence card, and learning basic Japanese. Language ability significantly improves daily life and career prospects.
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