Sales , Voice Communication Group - IP Network Sales Section , Network Sales Department , Group Sales Division (GSD)

Role summary

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This role focuses on selling voice communication and IP network services to corporate customers through Rakuten’s Group Sales Division. Candidates are expected to have experience in B2B sales, preferably in telecommunications, IT, networking, or enterprise solutions. Knowledge of IP networks, voice services, cloud communications, or related technologies is advantageous. The position requires strong relationship-building, proposal, negotiation, presentation, and account-management skills. The successful candidate will understand customer business needs, coordinate with technical and internal teams, develop sales plans, and achieve revenue targets. Business-level Japanese is likely essential for domestic clients, while English may be useful in Rakuten’s international environment.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet-services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem that includes e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional business services. Rakuten Mobile and Rakuten Communications provide telecommunications and network-related services for consumers and enterprises, while the wider group supports millions of members through its integrated loyalty program. The company has a strong entrepreneurial culture and works across Japan and international markets. Employees may collaborate with teams from technology, sales, finance, marketing, and overseas operations. Rakuten is known for its Englishnization initiative, although Japanese ability is generally important for roles serving Japanese corporate customers and working with domestic partners.