Corporate Sales for Call Center Solutions and Cloud PBX - Communication Platform Sales Section , Network Sales Department , Corporate Business Supervisory Department , Group Sales Division(GSD)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role develops corporate sales for call center solutions and cloud PBX services within Rakuten’s communication platform business. Candidates are expected to have B2B sales experience, ideally in telecommunications, cloud services, IT solutions, contact-center systems, or related enterprise technology. Strong communication, proposal-building, negotiation, and account-management skills are important. Business-level Japanese is likely required, with English helpful in Rakuten’s international environment. The successful candidate will understand customer communication needs, identify opportunities, coordinate with technical and internal teams, prepare tailored proposals, manage sales targets, and build long-term relationships with corporate clients. Experience selling subscription-based or network solutions is an advantage.

About the employer

Rakuten Group, headquartered in Tokyo, is a major Japanese internet and technology company operating a broad ecosystem of online services. Its businesses include e-commerce, fintech, mobile communications, digital content, advertising, travel, and enterprise technology solutions. Rakuten provides services to consumers, merchants, and corporate customers through an integrated membership and loyalty platform. The company is also expanding its telecommunications and cloud-based offerings, including network infrastructure, communication platforms, and enterprise solutions. Rakuten’s workplace is known for its international workforce and English-friendly corporate culture, although individual roles may require Japanese for customer and internal communications. Employees typically work in a fast-moving environment where innovation, cross-business collaboration, and customer-focused solution development are emphasized.

Working in Japan

Japan offers opportunities in technology, telecommunications, cloud computing, finance, manufacturing, tourism, education, and customer service. Tokyo, where this role is based, has the country’s widest range of international and corporate jobs, though competition is strong. Japanese workplaces value punctuality, teamwork, respect, preparation, and careful communication. Daily life is safe and convenient, with excellent trains, healthcare, and public services, but housing and living costs in Tokyo can be high. Foreign professionals generally need an employer-sponsored work visa, commonly under an Engineer/Specialist in Humanities/International Services status; the company usually supports the application after an offer. Applicants should prepare academic and employment documents and confirm Japanese-language expectations. Relocation planning should include accommodation, registration at the local municipal office, health insurance, pension enrollment, banking, and tax procedures. Japan’s four seasons, regional food, cultural traditions, and efficient infrastructure make it an attractive long-term destination.