System Planning and Development Specialist - Sales Planning Management Section , Corporate Sales Planning Department , Corporate Business Supervisory Department(GSD)

Role summary

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This role supports planning, improvement, and development of systems used by Rakuten’s corporate sales organization. Responsibilities may include gathering business requirements, coordinating with internal stakeholders and development teams, managing projects, improving operational processes, and monitoring system performance. Candidates are expected to have experience in system planning, business analysis, requirements definition, or application development, ideally within a corporate or sales environment. Strong communication and coordination skills are important, along with the ability to understand business needs and translate them into practical technology solutions. Japanese proficiency is likely essential for working with domestic teams, while English may be useful in Rakuten’s international environment.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, online advertising, and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile, and numerous international digital businesses. Rakuten promotes an integrated membership and loyalty model, allowing customers to use points and services across its ecosystem. The company has a highly international workforce and uses English extensively in many corporate functions, although Japanese is often required for domestic operations. Employees typically work in a fast-moving environment involving cross-functional collaboration, business transformation, and large-scale technology platforms.

Working in Japan

Japan offers strong opportunities in software engineering, IT infrastructure, data, finance, sales, manufacturing, tourism, and international business, especially in Tokyo, Osaka, Nagoya, and Fukuoka. The culture values punctuality, politeness, teamwork, and attention to detail. Major cities provide excellent public transport, reliable services, diverse food, and convenient lifestyles, though housing and commuting costs can be high in central Tokyo. Japan has four distinct seasons, extensive regional travel, and many island destinations, from Hokkaido to Okinawa. Foreign professionals generally need a work visa sponsored by an employer; common categories include Engineer/Specialist in Humanities/International Services and Highly Skilled Professional. Applicants should prepare educational records, employment history, and a valid passport. Relocation usually involves arranging housing, residence registration, health insurance, banking, and mobile service after arrival. Japanese language skills significantly improve daily life and career prospects.