Business Operation - Sales Planning Management Section , Corporate Business Supervisory Department , Group Sales Division(GSD)

Role summary

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This role supports sales planning and business operations within Rakuten’s Group Sales Division. Responsibilities are likely to include sales performance analysis, target and budget planning, reporting, coordination with corporate and business teams, process improvement, and preparation of management materials. Candidates should have experience in sales planning, business administration, data analysis, or a related field, along with strong Excel and presentation skills. Effective communication, organization, attention to detail, and the ability to coordinate multiple stakeholders are important. Business-level Japanese is likely required, while English proficiency may be useful in Rakuten’s international environment. The successful candidate is expected to work proactively, manage deadlines, identify operational improvements, and provide accurate insights that support sales strategy and decision-making.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem that includes e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. Rakuten’s membership and loyalty platform connects many of these businesses, allowing customers to earn and use Rakuten Points across the group. The company has expanded internationally and works with employees and partners from many cultural and professional backgrounds. Rakuten is known for its large-scale digital businesses, data-driven services, and Englishnization initiative, which promotes English use in corporate communication. Its Group Sales Division supports commercial growth by coordinating sales activities and business planning across Rakuten’s corporate businesses.