Business Process Analyst - Sales Planning Management Section , Corporate Sales Planning Department , Corporate Business Supervisory Department(GSD)

Job Description

This role supports sales planning and business management within Rakuten’s corporate sales organization. Responsibilities typically include analyzing sales performance, preparing forecasts and management reports, improving business processes, coordinating with internal departments, and supporting planning initiatives. Candidates are expected to have experience in business analysis, sales planning, reporting, or process improvement, with strong Excel and presentation skills. Familiarity with data analysis tools, business systems, and project coordination is advantageous. Rakuten will likely value clear communication, structured problem-solving, attention to detail, and the ability to work effectively in Japanese and English in a multinational environment.

Company Info

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. The company’s mission is to empower people and society through innovation and interconnected services. Rakuten serves customers and businesses in Japan and internationally, with a workforce made up of employees from many countries. Its corporate culture emphasizes entrepreneurship, speed, customer focus, and collaboration across business units. English is widely used in many departments, although Japanese may be important for domestic operations and stakeholder communication. Employees can gain exposure to large-scale digital businesses, data-driven decision-making, and cross-functional projects within a diverse global organization.

Destination Guide

Japan offers opportunities in technology, software engineering, data, finance, consulting, sales, hospitality, education, and multinational corporate functions. Tokyo provides the largest job market, while Osaka, Fukuoka, Nagoya, Sapporo, and Okinawa offer different lifestyle and industry options. Japanese workplaces generally value punctuality, preparation, teamwork, respect for hierarchy, and careful communication. Daily life is convenient, safe, and supported by excellent public transport, healthcare, and public services, though housing and commuting in Tokyo can be expensive. A working visa normally requires employer sponsorship and a role matching an eligible status, such as Engineer/Specialist in Humanities/International Services. Applicants should prepare translated documents, degree or experience evidence, and a residence registration after arrival. Learning practical Japanese greatly improves workplace integration, even at companies that use English.