Business Process Analyst - Sales Planning Management Section , Corporate Sales Planning Department , Corporate Business Supervisory Department(GSD)

Role summary

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This role supports sales planning and business management within Rakuten’s corporate sales organization. Responsibilities typically include analyzing sales performance, preparing forecasts and management reports, improving business processes, coordinating with internal departments, and supporting planning initiatives. Candidates are expected to have experience in business analysis, sales planning, reporting, or process improvement, with strong Excel and presentation skills. Familiarity with data analysis tools, business systems, and project coordination is advantageous. Rakuten will likely value clear communication, structured problem-solving, attention to detail, and the ability to work effectively in Japanese and English in a multinational environment.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. The company’s mission is to empower people and society through innovation and interconnected services. Rakuten serves customers and businesses in Japan and internationally, with a workforce made up of employees from many countries. Its corporate culture emphasizes entrepreneurship, speed, customer focus, and collaboration across business units. English is widely used in many departments, although Japanese may be important for domestic operations and stakeholder communication. Employees can gain exposure to large-scale digital businesses, data-driven decision-making, and cross-functional projects within a diverse global organization.