Brand Specialist - Marketing Division

Role summary

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The Brand Specialist supports Rakuten’s marketing division in strengthening brand awareness, consistency, and customer engagement across campaigns and communications. The role typically requires experience in brand marketing, campaign planning, content development, market research, or related fields, along with strong project coordination and communication skills. Candidates should be comfortable working with internal teams, agencies, and business stakeholders, managing multiple priorities, and using data to evaluate marketing performance. Business-level English is generally important in Rakuten’s international environment; Japanese ability may also be advantageous. The successful candidate is expected to be creative, commercially minded, detail-oriented, and capable of turning brand strategy into effective, measurable activities.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Its services are connected through the Rakuten membership and loyalty-point platform, giving customers opportunities to use benefits across multiple businesses. Rakuten has expanded internationally and employs a diverse workforce, with English often used as a corporate language in many departments. The company promotes innovation, entrepreneurship, and cross-business collaboration. For marketing professionals, Rakuten offers exposure to a large consumer brand, substantial customer data, multiple digital channels, and campaigns spanning Japan and overseas markets. Work can be fast-paced and highly collaborative, with expectations for initiative, measurable results, and comfort in a changing technology environment.