Business Promotion & Operations Planning , Rakuten Mobile Shop Business , Business Enablement Group - Area Business Promotion Department , Area Business Supervisory Department(GSD)

Role summary

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This role supports business promotion and operational planning for Rakuten Mobile’s retail shop network. Responsibilities likely include developing area-level sales initiatives, monitoring shop performance, coordinating with internal departments and store teams, improving operating processes, preparing reports, and supporting the execution of business strategies. Candidates are expected to have experience in business planning, sales promotion, retail operations, project coordination, or a related field. Strong analytical, communication, problem-solving, and stakeholder-management skills are important. Japanese-language ability is likely essential because the position involves working with local shops and Japanese business teams. The successful candidate should be proactive, organized, commercially minded, and comfortable managing multiple priorities in a fast-changing telecommunications environment.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded as an online marketplace, it has expanded into a broad ecosystem covering e-commerce, fintech, digital content, travel, advertising, communications, and professional sports. Rakuten Mobile operates the group’s mobile telecommunications business and is building a nationwide network while expanding customer access through company-operated and partner retail shops. Rakuten emphasizes an integrated membership ecosystem in which customers can use multiple services and receive benefits across the group. The company has an international workforce and promotes innovation, entrepreneurship, and data-driven business development. Employees may work across different business units and collaborate with teams in Japan and overseas. Its mobile business environment is particularly suited to candidates interested in retail growth, customer acquisition, operational improvement, and large-scale transformation.