Fraud Prevention Planning, Driving Growth and Risk Management at Rakuten Mobile Manager Candidate (Directly under the COO) - Anti-Fraud Department (AFD)

Job Description

This role leads fraud-prevention planning for Rakuten Mobile, balancing business growth with effective risk management. The successful candidate is expected to design and improve anti-fraud strategies, monitor suspicious activity, assess operational and financial risks, and work closely with business, technology, customer service, and compliance teams. Experience in fraud detection, risk control, compliance, telecommunications, fintech, or a related field is likely required, along with strong analytical, project-management, and stakeholder-management skills. The role suits a hands-on manager who can work independently, communicate clearly with senior executives, and turn data and investigations into practical countermeasures. Japanese proficiency is likely important for domestic operations, while English may be useful in the wider Rakuten Group.

Company Info

Rakuten Group is a major Japanese technology and internet-services company founded in 1997. It operates a broad ecosystem covering e-commerce, fintech, digital content, travel, advertising, and mobile communications. Rakuten Mobile is the group’s telecommunications business, providing mobile network and related digital services in Japan while expanding its customer base and network capabilities. The company promotes an integrated membership ecosystem in which customers can use multiple Rakuten services and earn or spend Rakuten Points. Its culture is internationally oriented, with English used widely in many corporate settings, although Japanese remains important for roles dealing with domestic customers, regulators, and operations. Rakuten generally offers a fast-moving environment where employees are expected to take ownership, collaborate across businesses, and contribute to large-scale digital transformation.

Destination Guide

Japan offers opportunities in technology, telecommunications, finance, engineering, data, healthcare, tourism, and international business, especially in Tokyo, Osaka, Nagoya, and Fukuoka. Work culture values reliability, preparation, teamwork, and respect for seniority, although international companies are often more flexible. Daily life is safe and convenient, with excellent public transport, strong healthcare, and diverse food and entertainment. Tokyo has the widest job market but higher housing costs; regional cities can provide a quieter and more affordable lifestyle. Foreign employees normally need an appropriate work visa, commonly an Engineer/Specialist in Humanities/International Services visa or a highly skilled professional visa. Employers usually support sponsorship, but qualifications and documentation must be checked carefully. Relocating involves securing housing, registering residence, arranging health insurance, and setting up banking and phone services. Japan’s main islands are Honshu, Hokkaido, Kyushu, and Shikoku, each offering different climates and lifestyles.