Fraud Prevention Planning, Driving Growth and Risk Management at Rakuten Mobile Leader Candidate(Directly under the COO) - Anti-Fraud Department (AFD)

Job Description

This leadership role supports Rakuten Mobile’s COO by planning and implementing fraud-prevention measures, managing operational and financial risk, and identifying opportunities to improve growth while protecting customers and the business. Candidates are expected to have experience in fraud management, risk control, compliance, telecommunications, payments, or a related field, together with strong analytical and problem-solving skills. The role requires the ability to design policies, monitor suspicious activity, coordinate investigations, and work effectively with senior executives and multiple internal departments. Business-level Japanese and English, excellent communication, sound judgment, and the ability to lead projects in a fast-changing environment are likely to be important.

Company Info

Rakuten is a major Japanese technology and internet services group founded in 1997 and headquartered in Tokyo. Its businesses span e-commerce, fintech, digital content, travel, advertising, communications, and professional services. Rakuten Mobile operates the group’s mobile telecommunications business in Japan and is developing an integrated communications platform alongside Rakuten’s broader ecosystem. The company is known for its membership-based approach, linking services through Rakuten points and a shared customer platform. Rakuten has a highly international workforce and promotes English as an important business language in many divisions. Employees typically work in a fast-paced, entrepreneurial environment where new products, partnerships, and operating models are developed quickly. The group offers opportunities in technology, telecoms, business operations, analytics, finance, sales, and risk management.

Destination Guide

Japan offers strong opportunities in technology, telecommunications, finance, manufacturing, tourism, healthcare, and international business. Tokyo, Osaka, Nagoya, and Fukuoka are the largest employment centers, while regional cities can provide a quieter and often less expensive lifestyle. Japanese workplaces value punctuality, preparation, teamwork, respect for hierarchy, and careful communication, although international companies may have more flexible cultures. Daily life is safe, convenient, and supported by excellent public transport, healthcare, and reliable services. Housing and commuting costs are highest in Tokyo. Foreign professionals generally need an employer-sponsored work visa, with eligibility depending on qualifications and job duties; highly skilled workers may qualify for preferential treatment. Before relocating, arrange a residence card, registered address, health insurance, tax registration, and a Japanese bank account. Learning basic Japanese is strongly recommended for administration and everyday life, even when English is used at work.