Fraud Prevention Planning, Driving Growth and Risk Management at Rakuten Mobile (Directly under the COO) - Anti-Fraud Department (AFD)

Job Description

This role leads fraud-prevention planning and risk-management initiatives for Rakuten Mobile, working directly under the COO through the Anti-Fraud Department. Candidates are expected to have experience in fraud prevention, risk control, compliance, investigation, financial services, telecommunications, or related business planning. Strong analytical and problem-solving skills, the ability to interpret data and identify emerging threats, and experience coordinating with multiple departments are important. The successful candidate should be commercially minded, capable of balancing customer growth with loss prevention, and comfortable presenting recommendations to senior management. Japanese and English communication skills, project leadership, and the ability to work independently in a fast-changing environment are likely to be valued.

Company Info

Rakuten Group, Inc. is a major Japanese technology and internet company founded in 1997 and headquartered in Tokyo. It operates a broad ecosystem spanning e-commerce, fintech, digital content, online advertising, travel, communications, and professional sports. Its membership and loyalty platform connects many of these services through the Rakuten Points program. Rakuten Mobile is the group’s telecommunications business, providing mobile services and investing in the expansion of its network and customer base in Japan. The company promotes innovation, data-driven operations, and collaboration across its businesses, while maintaining a highly international workforce. Rakuten is known for its Englishnization initiative, although Japanese remains important for many local operations and stakeholder-facing roles. The company offers opportunities in technology, business strategy, customer operations, compliance, finance, and corporate functions.

Destination Guide

Japan offers strong opportunities in technology, telecommunications, e-commerce, finance, engineering, healthcare, tourism, and international business, particularly in Tokyo, Osaka, Nagoya, and Fukuoka. Workplace culture generally values punctuality, preparation, teamwork, respect for hierarchy, and careful decision-making, while international companies may offer more flexible styles. Daily life is safe and convenient, with excellent public transport, reliable services, and varied food and entertainment. Tokyo is highly connected but expensive; regional cities can provide lower housing costs and a quieter lifestyle. Foreign professionals usually need an appropriate work visa, commonly sponsored by the employer, with requirements based on education, experience, and the job category. A passport, residence registration, health insurance, pension enrollment, and tax procedures are also required after arrival. Learning Japanese is not always essential in global teams, but it greatly improves daily life and career options. Relocation packages vary by employer.