The Project Specialist in Rakuten’s Company CIO Office is expected to support company-wide technology initiatives, governance, planning, reporting, and coordination across business and IT teams. Typical requirements include experience in project or PMO support, strong organizational and communication skills, business-level Japanese and English, and the ability to manage schedules, risks, documents, and stakeholder updates. The successful candidate should be detail-oriented, proactive, comfortable working with senior stakeholders, and able to handle multiple priorities in a fast-paced international environment. Familiarity with IT operations, budgeting, process improvement, and project management tools would be advantageous.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, digital content, communications, travel, online advertising, and mobile services. Rakuten is known for integrating services through its membership and loyalty platform, allowing customers to earn and use Rakuten Points across different businesses. The company operates internationally and employs a diverse workforce, with English commonly used in many corporate and technology teams. Its Company CIO Office supports enterprise-wide information technology strategy, governance, systems, security, and digital transformation. Working at Rakuten can provide exposure to large-scale technology programs, cross-functional collaboration, and a fast-moving corporate environment, although employees may also face demanding schedules and frequent organizational change.
Japan offers strong opportunities in technology, project management, consulting, finance, education, hospitality, engineering, and healthcare. Tokyo has the largest concentration of international employers, while Osaka, Nagoya, Fukuoka, and Sapporo offer lower living costs and growing business communities. Japanese workplace culture values punctuality, respect, teamwork, preparation, and careful communication. Daily life is generally safe and convenient, with excellent public transport, reliable services, and varied food and entertainment. Housing and commuting in Tokyo can be expensive, while regional cities are more affordable. Foreign employees usually need an appropriate work visa, commonly sponsored by their employer; highly skilled professionals may qualify for a points-based visa or faster permanent residence. Relocation typically involves securing housing, registering an address, obtaining health insurance, and arranging a residence card. Basic Japanese is valuable for administration and everyday life, even when the workplace uses English.
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