This role supports the planning, construction, opening, repair, and ongoing maintenance of Rakuten shops and related facilities. Typical requirements include experience in retail-store construction, facilities management, shop operations, vendor coordination, budgeting, or project administration. Knowledge of building services, construction schedules, safety standards, and maintenance procedures is useful. Candidates should be organized, practical, and comfortable coordinating with contractors, internal departments, and regional teams. Strong communication skills, problem-solving ability, attention to detail, and willingness to travel between sites are expected. Business-level Japanese is likely important, while English may be helpful for working with Rakuten’s international teams.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering online marketplaces, fintech, mobile communications, travel, digital content, advertising, and professional sports. Rakuten’s membership and loyalty platform connects many of these services through its Rakuten Points program. The company has expanded internationally and employs people across technology, e-commerce, telecommunications, finance, marketing, and corporate operations. Its work environment is generally fast-paced and cross-functional, with opportunities to collaborate across business units and countries. This position sits within a group responsible for shop operations, construction, and maintenance, supporting the physical locations and facilities that enable Rakuten’s regional business activities.
Japan offers opportunities in technology, retail, logistics, construction, hospitality, finance, education, and customer support. Tokyo provides the largest international job market, while Osaka, Nagoya, Fukuoka, Sapporo, and Okinawa offer different lifestyles and growing industries. Japanese workplace culture values punctuality, teamwork, preparation, and respectful communication. Daily life is safe and convenient, with excellent public transport, healthcare, and extensive city services, although housing and commuting costs can be high in Tokyo. Foreign hires normally need an employer-sponsored work visa, such as Engineer/Specialist in Humanities/International Services; eligibility depends on education, experience, and job duties. Rakuten may provide relocation or visa assistance for some roles, but this should be confirmed in the offer. Learning Japanese will significantly improve workplace integration and everyday life.
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