This role supports company-wide anti-fraud projects in collaboration with Rakuten Mobile and other business units. The candidate is expected to lead cross-functional initiatives, coordinate stakeholders, manage schedules and priorities, identify operational and fraud-related risks, and drive projects from planning through implementation. Strong communication, organization, problem-solving, and negotiation skills are essential. Experience in project or program management, business process improvement, fraud prevention, risk management, telecommunications, or a similar field would be valuable. The successful candidate should be comfortable working across departments, presenting proposals to senior stakeholders, handling changing priorities, and operating in an international, fast-paced environment. Business-level Japanese and English may be required or strongly preferred, depending on the project scope.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem spanning online retail, fintech, travel, digital content, communications, advertising, and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Travel, and Rakuten Mobile. The company promotes an integrated membership and loyalty platform, allowing customers to use Rakuten services while earning and spending Rakuten Points. Rakuten has expanded internationally and employs a diverse workforce, with English commonly used in many corporate and technology teams. The Anti-Fraud Department helps protect customers, transactions, and business operations across this extensive ecosystem. Employees generally work in a collaborative, technology-focused environment where cross-functional coordination, innovation, and customer trust are important.
Japan offers opportunities in technology, telecommunications, finance, engineering, consulting, education, hospitality, and international business. Tokyo provides the largest concentration of multinational employers, while Osaka, Nagoya, Fukuoka, and Sapporo also have growing job markets. Japanese workplaces value reliability, teamwork, preparation, and respectful communication; international companies may use English, but Japanese ability significantly improves career and daily-life options. The lifestyle is safe, convenient, and well connected, with excellent public transportation, diverse food, modern cities, and easy access to nature. Living costs are highest in Tokyo, especially for housing. Foreign employees normally need an appropriate work visa, commonly sponsored by the employer, and must meet education or professional-experience requirements. Before relocating, arrange housing, health insurance, resident registration, a bank account, and tax documentation. Learning basic Japanese and understanding local etiquette make integration much easier.
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