This role supports company-wide anti-fraud initiatives and coordinates cross-functional collaboration with Rakuten Mobile business units. Responsibilities likely include planning and managing projects, aligning stakeholders, improving fraud-prevention processes, monitoring progress, preparing reports, and supporting the implementation of risk controls. Candidates should have experience in project management, business process improvement, or cross-functional coordination, along with strong communication, organization, analytical, and problem-solving skills. The role may require working with Japanese and international teams, handling sensitive information, and understanding telecom, payments, compliance, or fraud-related operations. Rakuten will expect someone who can work independently, manage competing priorities, build consensus, and deliver practical results in a fast-changing environment. Japanese and English communication skills are likely advantageous or required.
Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, digital content, travel, online advertising, communications, and mobile services. Its businesses include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Securities, Rakuten Travel, and Rakuten Mobile. The company promotes a membership-based ecosystem in which customers can use multiple services and earn Rakuten Points. Rakuten has a large international workforce and works with teams across Japan, Asia, Europe, and the Americas. Its corporate culture emphasizes innovation, entrepreneurship, data-driven decision-making, and collaboration across business units. The Anti-Fraud Department supports the protection of customers, transactions, and business operations by identifying suspicious activity and strengthening controls across the group.
Japan offers opportunities in technology, telecommunications, finance, engineering, customer support, tourism, education, and corporate management. Tokyo provides the largest international job market, while Osaka, Nagoya, Fukuoka, and Sapporo offer lower-cost alternatives and strong regional economies. Japanese workplaces generally value punctuality, teamwork, preparation, respect for hierarchy, and careful communication, although global companies may use more flexible styles. Lifestyle is convenient and safe, with excellent public transport, varied food, reliable healthcare, and access to mountains, beaches, and cultural sites. Living costs are highest in Tokyo, especially for housing. Foreign employees normally need an appropriate work visa, commonly an Engineer/Specialist in Humanities/International Services visa, sponsored by the employer. A passport, degree or relevant experience, employment contract, and Certificate of Eligibility are usually required. Relocating employees should arrange housing, residence registration, health insurance, taxes, and a local bank account after arrival.
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