Rakuten is seeking a Web Director to lead website planning, development, and continuous improvement within its Marketing Division. The role typically requires experience managing web projects, coordinating designers, engineers, agencies, and business stakeholders, and using data to improve user experience and marketing performance. Candidates should understand digital marketing, content strategy, UX/UI, analytics, and project management. Strong communication skills, business-level Japanese and English, and the ability to manage multiple priorities are likely expected. Experience with e-commerce, large-scale websites, SEO, CRM, or conversion optimization would be advantageous. The successful candidate will be expected to take ownership, make data-informed decisions, and deliver effective digital experiences aligned with Rakuten’s business goals.
Rakuten Group, Inc. is a major Japanese internet and technology company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, online travel, advertising, and other consumer and business services. Its well-known Rakuten membership and loyalty platform connects many of these services, allowing customers to earn and use Rakuten Points across the ecosystem. Rakuten has expanded internationally through technology, partnerships, and acquisitions, and maintains a diverse workforce with English used widely in many corporate and technology teams. The company promotes innovation, entrepreneurship, and cross-business collaboration. Working at Rakuten can offer exposure to large-scale digital products, international projects, and fast-changing online markets, although employees may also face demanding schedules and a results-oriented environment.
Japan offers strong opportunities in technology, e-commerce, digital marketing, software engineering, finance, tourism, and international business, especially in Tokyo, Osaka, Yokohama, and Fukuoka. Workplace culture values punctuality, teamwork, attention to detail, and respect for hierarchy, while global companies may have more flexible and English-friendly environments. Daily life is safe, convenient, and supported by excellent public transport, healthcare, and reliable services. Tokyo is highly connected but expensive; regional cities generally provide lower living costs and a slower pace. For relocation, most professional employees need an employer-sponsored work visa, commonly the Engineer/Specialist in Humanities/International Services status. A valid job offer, passport, qualifications, and supporting company documents are normally required. Employers often assist with applications, housing, and registration. Learning basic Japanese helps greatly with administration, social life, and long-term integration.
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