Member/Operation Design Group - Corporate Business Operation 1 Section , Corporate Business Operation Department , Group Sales Division(GSD)

Role summary

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This role supports Rakuten’s Group Sales Division by designing, improving, and managing corporate business operations. Responsibilities may include reviewing workflows, coordinating with internal departments, creating operational procedures, preparing reports, and helping sales teams work more efficiently. Candidates are expected to have strong organizational, analytical, and communication skills, with the ability to manage multiple stakeholders and identify practical process improvements. Experience in business operations, sales administration, project coordination, consulting, or workflow design is advantageous. Japanese proficiency is likely essential for working with domestic teams, while English may be useful in Rakuten’s international environment. The successful candidate should be proactive, detail-oriented, adaptable, and comfortable working in a fast-paced corporate setting.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile, and Rakuten Travel. The company promotes an integrated membership and loyalty platform, allowing customers to use Rakuten Points across many services. Rakuten has an international workforce and encourages collaboration across business units and countries, although Japanese is commonly required for many Japan-based corporate roles. The Group Sales Division works with corporate customers and internal Rakuten businesses, supporting revenue growth and coordinated commercial operations. Employees typically work in a fast-moving environment where initiative, innovation, and cross-functional communication are valued.