This role supports general affairs and business administration for Rakuten’s area business operations. Responsibilities may include office administration, facility and asset management, vendor coordination, budgeting, purchasing, internal events, employee support, and process improvement. Candidates are expected to have experience in general affairs, administration, corporate operations, or a related field, along with strong organizational, communication, and problem-solving skills. Business-level Japanese is likely essential, while English ability may be valuable in Rakuten’s international environment. The successful candidate should be proactive, detail-oriented, service-minded, comfortable coordinating across departments, and able to manage multiple priorities independently.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem that includes e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Its services are connected through the Rakuten membership and loyalty platform, giving customers access to a wide range of products and benefits. Rakuten has expanded internationally and employs a diverse workforce, with English commonly used in many corporate and technology functions. The company promotes innovation, entrepreneurship, and cross-business collaboration, while continuing to invest in mobile networks, financial services, artificial intelligence, and digital commerce. Its large and varied business structure creates opportunities in administration, corporate functions, engineering, sales, analytics, and operations.
Japan offers strong opportunities in technology, finance, e-commerce, manufacturing, tourism, education, and corporate services, particularly in Tokyo, Osaka, Nagoya, and Fukuoka. Workplace culture often values punctuality, teamwork, respect for hierarchy, and careful attention to detail. International companies may offer more flexible and English-friendly environments, although Japanese ability greatly improves career options and daily life. Japan provides excellent public transport, healthcare, safety, food, and cultural experiences, but housing and living costs can be high in Tokyo. Foreign employees generally need an appropriate work visa, commonly sponsored by the employer, before starting work. Highly skilled professionals may qualify for a points-based visa with a faster path to permanent residence. Relocation usually involves securing housing, registering residence, obtaining health insurance, and arranging a residence card and bank account. Learning practical Japanese is strongly recommended.
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