Business strategy and Service Planning (Leader) - Solution Service Development 1 Section , Enterprise Solution Sales Department , Group Sales Division(GSD)

Role summary

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This leadership role supports business strategy and service planning within Rakuten’s Enterprise Solution Sales organization. Responsibilities likely include identifying enterprise customer needs, developing solution-based services, planning new offerings, coordinating with internal product and technology teams, and supporting sales growth. Candidates should have experience in business planning, service development, enterprise solutions, consulting, or B2B sales, preferably in the technology or telecommunications sector. Strong analytical, project leadership, presentation, and stakeholder-management skills are expected. Business-level Japanese and English may be valuable because the role involves collaboration across Rakuten’s diverse domestic and international teams. The successful candidate will be commercially minded, customer-focused, proactive, and capable of turning market opportunities into practical services and measurable business results.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, online advertising, travel, and enterprise services. Rakuten’s membership and loyalty platform connects many of these businesses, enabling customers and corporate partners to use services across the group. Rakuten Mobile and Rakuten Symphony are also expanding the company’s role in telecommunications and network technology. The company has a strong international presence and promotes an English-speaking, globally oriented working environment in many divisions. Employees typically work in fast-moving teams where innovation, business growth, customer experience, and cross-functional collaboration are highly valued. Enterprise solution roles help businesses use Rakuten’s technology, data, connectivity, and digital services to improve operations and reach customers.