This role supports the development and delivery of digital transformation services for enterprise customers across industry sectors. Responsibilities may include identifying client business needs, planning solution concepts, coordinating with engineering and business teams, preparing proposals, managing requirements, and supporting service launches and improvements. Candidates are expected to have experience in enterprise solution development, consulting, product or service planning, project coordination, or B2B technology sales. Strong communication, analytical thinking, and the ability to work with multiple stakeholders are important. Experience with cloud services, APIs, data utilization, AI, or other digital technologies is advantageous. Business-level Japanese is likely required, while English may be useful in Rakuten's international environment.
Rakuten Group, Inc. is a major Japanese internet and technology company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, online marketplaces, digital content, fintech, banking, credit cards, mobile communications, travel, and professional sports. Rakuten connects these services through its membership platform and loyalty program, giving customers opportunities to earn and use Rakuten Points across the group. Rakuten also provides business and technology solutions to corporate clients, including cloud-related services, digital marketing, telecommunications, data, and enterprise transformation support. The company has a strong entrepreneurial culture and works with teams and partners in Japan and overseas. Employees may experience a fast-moving environment with cross-functional collaboration, international projects, and opportunities to contribute to new services and large-scale digital initiatives.
Japan offers opportunities in software engineering, cloud computing, data, cybersecurity, consulting, enterprise sales, hospitality, manufacturing, and research. Tokyo and Osaka have the largest concentration of international employers, while cities such as Fukuoka, Nagoya, and Sapporo can offer a lower-cost lifestyle. Japanese workplace culture values punctuality, teamwork, preparation, respect, and careful communication, although technology companies may have more flexible and international practices. Daily life is safe and convenient, with excellent public transport, reliable services, and diverse food and entertainment. Housing and commuting costs are highest in Tokyo. Foreign professionals normally need a work visa sponsored by their employer, commonly under an Engineer/Specialist in Humanities/International Services status; highly qualified applicants may qualify for a highly skilled professional visa. Before relocating, arrange accommodation, residence registration, health insurance, banking, and tax procedures.
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