This role supports AI business planning and product development for Rakuten’s enterprise customers within the Group Sales Division. Typical responsibilities include identifying customer needs, shaping AI-based services, preparing business plans, coordinating product development, and working with sales, engineering, and internal stakeholders. Candidates are expected to have experience in business planning, product management, consulting, enterprise solutions, or technology-driven projects. An understanding of AI, data, cloud services, or software products is valuable, along with strong analytical, communication, and presentation skills. The ability to work across Japanese and international teams is likely important; business-level Japanese and English may be required or strongly preferred. Commercial awareness, ownership, and the ability to turn emerging AI capabilities into practical customer solutions will be key expectations.
Rakuten Group, Inc. is a major Japanese internet and technology company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and business services. Rakuten’s strategy connects these services through its membership program and loyalty platform, creating an integrated digital marketplace. The company also develops cloud, data, AI, and enterprise technology solutions for consumers and corporate clients. Rakuten has a strongly entrepreneurial culture and works with teams and customers in Japan and overseas. Its Group Sales Division focuses on offering Rakuten’s products and technology to business customers, while AI initiatives aim to improve operational efficiency and create new commercial services. Employees typically work in a fast-moving environment where cross-functional collaboration, innovation, and customer-focused problem solving are highly valued.
Japan offers opportunities in technology, AI, software engineering, telecommunications, finance, consulting, manufacturing, tourism, and international business. Tokyo provides the largest concentration of jobs, while Osaka, Nagoya, Fukuoka, and Sapporo also have growing industries. Workplace culture often values punctuality, preparation, teamwork, respect for hierarchy, and careful communication, although international companies may be more flexible. Japan offers excellent public transport, reliable infrastructure, safe cities, varied food, and a high standard of healthcare, but housing and daily costs can be high in Tokyo. Foreign professionals generally need a work visa sponsored by an employer; common routes include the Engineer/Specialist in Humanities/International Services visa and the Highly Skilled Professional visa. Applicants should confirm degree and experience requirements, arrange housing and insurance, and expect that Japanese ability can significantly improve career options and daily life, even when a role is advertised in English.
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