This role manages business IT projects within Rakuten’s Corporate Business Operation Department and supports the Group Sales Division. Typical responsibilities include gathering business requirements, coordinating internal stakeholders and technology teams, planning schedules and budgets, managing risks, and overseeing delivery and post-launch improvements. Candidates are expected to have experience managing IT or business systems projects, strong communication and coordination skills, and the ability to work with multiple departments. Experience with corporate operations, sales-support systems, vendor management, or agile and waterfall methodologies is advantageous. Business-level Japanese and English may be important because Rakuten operates across international teams. The successful candidate should be organized, proactive, commercially aware, and capable of translating business needs into practical technology solutions.
Rakuten Group, Inc. is a major Japanese technology and internet-services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Mobile, Rakuten Travel, and numerous international digital businesses. Rakuten promotes a unified membership and loyalty platform, allowing customers to earn and use Rakuten Points across different services. The company is known for its global workforce and Englishnization initiative, which encourages English use in many corporate environments. Employees may work with fast-growing products, large-scale data, cloud platforms, and cross-functional teams. Corporate IT roles support business efficiency, governance, internal systems, and the integration of Rakuten’s diverse operations.
Japan offers strong opportunities in software engineering, cloud computing, data, cybersecurity, finance, e-commerce, tourism, healthcare, and project management. Tokyo provides the widest choice of international employers and generally the highest salaries, while Osaka, Fukuoka, Nagoya, and Sapporo can offer lower living costs and growing technology markets. Japanese workplaces value punctuality, preparation, teamwork, respect, and careful communication, although multinational companies may be more flexible. Daily life is safe and convenient, with excellent public transport, reliable services, and varied housing options; Tokyo rents can be expensive. Foreign professionals usually need an employer-sponsored work visa, commonly under an Engineer/Specialist in Humanities/International Services status, and must meet education or experience requirements. Employers often assist with sponsorship and relocation, but applicants should confirm language expectations, health insurance, taxes, housing, and residence registration before moving.
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