This role supports enterprise solution and service development within Rakuten’s Group Sales Division, acting as a bridge between business stakeholders, customers, and technical teams. Candidates should have experience in software or solution development, requirements definition, project coordination, and communication with Japanese and international teams. Knowledge of cloud services, web systems, APIs, or enterprise platforms is beneficial. Japanese and English communication skills are likely important, along with the ability to understand business needs and translate them into practical technical solutions. The successful candidate is expected to manage priorities, resolve issues, contribute to service planning, and, at manager level, lead team members and delivery activities while maintaining quality and customer focus.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, online advertising, and professional business services. Rakuten serves consumers and enterprises through a membership-based platform that connects services using its loyalty program and data capabilities. Rakuten Mobile and Rakuten Card are among its best-known businesses, while Rakuten’s enterprise divisions provide digital, communication, and cloud-related solutions to corporate customers. The company has a strong international workforce and promotes innovation, entrepreneurship, and cross-business collaboration. Employees typically work in a fast-paced environment where English may be used alongside Japanese, particularly in technology and global teams. Its Tokyo roles often offer exposure to large-scale products, multinational colleagues, and rapidly evolving digital markets.
Japan offers strong opportunities in software engineering, cloud computing, cybersecurity, telecommunications, data, finance, manufacturing, and international business. Tokyo has the largest job market, while Osaka, Nagoya, Fukuoka, and Sapporo provide growing technology and corporate opportunities. Japanese workplaces generally value punctuality, preparation, teamwork, respect for hierarchy, and careful communication, although international companies may be more flexible. Lifestyle is safe and convenient, with excellent public transport, diverse food, efficient services, and a mix of busy cities and quiet rural areas. Living costs are highest in Tokyo, especially for housing. Most foreign employees need an appropriate work visa, usually sponsored by the employer; common categories include Engineer/Specialist in Humanities/International Services and Highly Skilled Professional. Applicants should prepare academic and employment documents, secure housing, register their address, and arrange health insurance and a residence card after arrival. Learning everyday Japanese greatly improves work and daily life.
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