Business Management & Operations Planning , Rakuten Mobile Shop Business - Business Management Section , Business Operations Department , Area Business Supervisory Department(GSD)

Job Description

This role supports business management and operational planning for Rakuten Mobile shops across assigned areas. Responsibilities are likely to include monitoring shop performance, preparing reports and forecasts, coordinating improvement initiatives, managing operational policies, and working with shop managers and internal departments. Candidates should have experience in business planning, operations management, sales administration, or performance analysis, ideally in retail, telecommunications, or a multi-site environment. Strong skills in Excel, data interpretation, documentation, and stakeholder coordination are expected. Rakuten will value a proactive, organized professional who can identify operational issues, recommend practical solutions, communicate clearly, and help standardize and improve shop performance across the area.

Company Info

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, mobile telecommunications, fintech, digital content, travel, advertising, and professional sports. Rakuten Mobile is the group’s telecommunications business, providing mobile voice and data services while developing its own network and retail shop presence in Japan. The company promotes an integrated membership and rewards model, allowing customers to use multiple Rakuten services through one account and loyalty program. Rakuten has a highly international workforce and conducts business in numerous countries, although Japanese language ability is often important for Japan-based operational roles. Employees typically work in a fast-moving, data-oriented environment where cross-functional collaboration, customer focus, and continuous business improvement are strongly emphasized.

Destination Guide

Japan offers opportunities in technology, telecommunications, retail operations, engineering, finance, tourism, education, and customer support. Tokyo and Osaka have the widest range of international roles, while regional cities may offer lower living costs and a quieter lifestyle. Japanese workplaces often value punctuality, teamwork, respect for hierarchy, and careful communication. Daily life is generally safe, organized, and convenient, with excellent public transportation, healthcare, and infrastructure. Housing and commuting in Tokyo can be expensive, while regional areas are more affordable. Foreign professionals usually need an employer-sponsored work visa, and the appropriate status depends on the role and qualifications. Employers commonly assist with sponsorship and relocation paperwork, but applicants should confirm requirements with immigration authorities. Basic Japanese is highly useful for administration, housing, healthcare, and social integration; many operational positions require business-level Japanese. Japan also offers rich food, history, nature, seasonal festivals, and distinctive regional cultures.