This role plans and develops mobile services for enterprise customers within Rakuten’s Group Sales Division. Responsibilities may include researching business and customer needs, designing service concepts, coordinating with engineering, sales, marketing and operations teams, preparing proposals, and supporting launches and improvement initiatives. Candidates are expected to understand mobile telecommunications, enterprise solutions or digital services, and to communicate effectively with multiple stakeholders. Experience in service planning, product management, project coordination, or B2B solution development is advantageous. Business-level Japanese is likely essential, while English may be useful in Rakuten’s international environment. The successful candidate should be commercially minded, customer focused, organized, and capable of moving initiatives from concept to execution.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded as an online marketplace, it has expanded into a broad ecosystem covering e-commerce, fintech, travel, digital content, advertising, communications and mobile services. Rakuten Mobile operates as a telecommunications provider, offering mobile connectivity and enterprise communication solutions in Japan. The company promotes an integrated membership ecosystem in which customers can use multiple Rakuten services and earn rewards across the platform. Rakuten employs a diverse, international workforce and is known for its Englishnization policy, although many Japan-based roles still require strong Japanese communication skills. Its culture emphasizes innovation, entrepreneurship, speed and cross-business collaboration. Employees may work on products and services used by consumers, businesses and partners across Japan and international markets.
Japan offers strong opportunities in technology, telecommunications, enterprise sales, software, finance, manufacturing, tourism and international business, with Tokyo, Osaka, Nagoya and Fukuoka as major employment centers. Workplace culture generally values punctuality, preparation, teamwork, respect for hierarchy and long-term commitment, though global companies may offer more flexible environments. Daily life is safe and convenient, with excellent public transport, reliable services, varied food and rich cultural experiences. Housing and commuting costs are highest in Tokyo, while regional cities can provide a slower and less expensive lifestyle. Foreign professionals normally need an appropriate work visa, commonly the Engineer/Specialist in Humanities/International Services status; the employer often supports sponsorship. Applicants should prepare qualifications, a contract and immigration documents before relocating. Japanese ability improves career prospects and makes administration, housing and community integration easier.
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