This role plans and develops B2B security services for Rakuten Mobile, including identifying customer needs, shaping service concepts, coordinating solution design, and supporting new-business growth. Candidates are expected to have experience in B2B service planning, solution development, telecommunications, IT security, or related consulting and sales activities. Strong communication and coordination skills are important because the position works with enterprise customers, technical teams, partners, and internal stakeholders. Experience creating proposals, business plans, or go-to-market strategies is advantageous. The successful candidate should be commercially minded, able to understand security and mobile technology, comfortable working across departments, and capable of taking initiatives from concept through launch.
Rakuten is a major Japanese technology and internet services group founded in 1997. Its businesses span e-commerce, fintech, digital content, travel, advertising, communications, and mobile telecommunications. Rakuten Mobile operates a nationwide mobile network and is expanding services for corporate customers through connectivity, cloud-related offerings, and business solutions. The company is known for its ecosystem strategy, linking different services through the Rakuten membership and points platforms. Rakuten has an international workforce and frequently uses English in cross-border business, although Japanese is often important for domestic customer and partner-facing positions. Employees typically work in a fast-moving environment where new services, partnerships, and digital business models are developed quickly. This role sits within Rakuten Mobile's enterprise-focused organization and contributes to planning and commercializing security solutions for business customers.
Japan offers opportunities in technology, telecommunications, cybersecurity, engineering, finance, healthcare, tourism, and international business, particularly in Tokyo, Osaka, Nagoya, and Fukuoka. Workplace culture values punctuality, preparation, teamwork, and respectful communication; many companies are becoming more flexible, though hierarchy and consensus remain important. Japan provides excellent public transport, safety, healthcare, and urban convenience, but Tokyo living costs and housing deposits can be high. Skilled foreign professionals generally need an appropriate work status, such as an Engineer/Specialist in Humanities/International Services visa, supported by an employer. Highly skilled professionals may qualify for preferential treatment and a faster route to permanent residence. Before relocating, arrange a residence card, local address registration, health insurance, pension enrollment, banking, and a phone plan. Japanese ability is not always required in global teams, but it greatly improves daily life and career options.
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