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System Quality Management Team Member - Corporate Business Operation 1 Section , Corporate Business Operation Department , Group Sales Division(GSD)

Japan Rakuten Approximately ¥5.5 million–¥9 million per year, depending on experience and qualifications*
Job Description

This role supports system quality management within Rakuten’s Corporate Business Operation Department and Group Sales Division. Responsibilities are likely to include monitoring system quality, coordinating testing and releases, identifying operational risks, improving business processes, documenting standards, and working with development, sales, and corporate teams. Candidates should have experience in system quality assurance, IT operations, business analysis, project coordination, or process improvement. Strong communication skills are important because the position connects technical and business stakeholders. The successful candidate is expected to work carefully, manage issues proactively, maintain reliable systems, and contribute to continuous improvement. Japanese and English ability may be useful, particularly in Rakuten’s international working environment.

Company Info

Rakuten Group, Inc. is a major Japanese internet and technology company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, online travel, advertising, and professional sports. Rakuten’s services are connected through its membership and loyalty platform, which allows customers to earn and use Rakuten Points across different businesses. The company has expanded internationally and employs people from many countries, making English useful in several corporate and technology roles, although Japanese is often required for domestic operations. Rakuten promotes innovation, entrepreneurship, and cross-business collaboration. Its corporate teams support the systems, processes, and governance needed to manage a large, complex group. Employees typically work in a fast-moving environment where responsibilities can span multiple departments and business areas.

Destination Guide

Japan offers strong opportunities in software engineering, cloud services, cybersecurity, data, telecommunications, finance, e-commerce, tourism, and corporate operations. Tokyo is the main employment center, while Osaka, Nagoya, Fukuoka, and Sapporo also have growing technology and business markets. Work culture values punctuality, preparation, teamwork, and respect for hierarchy, though international companies may use more flexible practices. Japan provides excellent public transport, safety, healthcare, food, and cultural experiences, but housing and commuting costs can be high in Tokyo. Most overseas professionals need an employer-sponsored work visa; technology and business roles commonly use the Engineer/Specialist in Humanities/International Services status. Employers usually assist with sponsorship and relocation paperwork. Candidates should prepare degree certificates, employment records, and Japanese or English-language documents. Learning everyday Japanese greatly helps with housing, administration, and daily life.