This role plans and develops B2B services for Rakuten’s enterprise customers, working within the Solution Service Development 2 Section of the Group Sales Division. Responsibilities may include identifying customer and market needs, designing service concepts, coordinating requirements with internal technology and business teams, supporting proposals, and managing launches and improvements. Candidates should have experience in B2B service planning, product development, solution consulting, sales planning, or project management. Strong communication, stakeholder coordination, analytical thinking, and commercial awareness are expected. Business-level Japanese is likely important, while English skills are useful in Rakuten’s international environment. The company may consider both members and managers, with leadership, ownership, and the ability to move projects forward expected at manager level.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, online marketplaces, digital content, fintech, banking, securities, mobile communications, travel, advertising, and business services. Rakuten’s membership and loyalty platform connects many of these services, allowing customers and business partners to participate in an integrated digital ecosystem. The company serves consumers, merchants, enterprises, and public-sector organizations in Japan and overseas. Its enterprise business develops digital, communications, cloud, marketing, and other solutions for corporate customers. Rakuten is known for its entrepreneurial culture, rapid expansion into new businesses, and use of English in many corporate settings. Employees typically work in cross-functional, international teams and are expected to take initiative, collaborate broadly, and contribute to continuous service innovation.
Japan offers strong opportunities in technology, telecommunications, e-commerce, finance, consulting, engineering, hospitality, and international business. Tokyo has the largest concentration of roles, while Osaka, Nagoya, Fukuoka, and Sapporo also provide growing employment markets. The culture values punctuality, reliability, teamwork, attention to detail, and respectful communication. Japan provides excellent public transport, healthcare, safety, food, and urban services, although housing and commuting costs can be high in Tokyo. Daily life is convenient, but workplace expectations may include long hours and formal business etiquette, depending on the employer. Foreign professionals generally need an appropriate work visa, commonly sponsored by the hiring company; qualifications and a valid employment offer are usually required. Highly skilled professionals may qualify for a points-based visa or permanent residency pathway. Learning Japanese improves career options and integration, even where English is used. Relocation planning should cover housing, registration, insurance, taxes, banking, and school arrangements where relevant.
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