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Rakuten is seeking a Creative Director to lead the B2B Creative Web Design Group within its Corporate Business Marketing Department. The role involves setting creative direction for websites and digital marketing assets, managing design quality, guiding designers and partner agencies, and collaborating with sales, marketing, and business teams. Candidates should have substantial experience in web design or digital creative direction, a strong portfolio, knowledge of user experience and brand communication, and experience leading projects or teams. Business-level Japanese is likely important, while English communication may be useful in Rakuten’s global environment. The successful candidate is expected to balance creative thinking with commercial goals, communicate clearly with stakeholders, manage multiple priorities, and deliver effective B2B digital experiences.
Rakuten Group, Inc. is a major Japanese internet and technology company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, online advertising, travel, and professional services. Its businesses are connected through the Rakuten membership and loyalty platform, which serves customers and merchants in Japan and overseas. Rakuten is known for its entrepreneurial culture, strong focus on technology, and efforts to create integrated consumer and business services. The Group Sales Division supports corporate customers with solutions and marketing services, making this creative leadership position important for presenting Rakuten’s B2B capabilities online. The company employs people from many nationalities and often works across Japanese and international teams, although language expectations vary by role.
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