Web Director - Brand Marketing Strategy Department, Marketing Division

Role summary

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Rakuten is seeking a Web Director for its Brand Marketing Strategy Department to lead the planning, development, and ongoing improvement of brand and marketing websites. The role typically requires experience in web direction, digital marketing, project management, content planning, UX, and coordination with designers, engineers, agencies, and internal stakeholders. Candidates should be comfortable defining requirements, managing schedules and budgets, analyzing website performance, and translating brand objectives into effective digital experiences. Strong communication skills, sound knowledge of web technologies and analytics, and the ability to work across teams are expected. Japanese proficiency is likely important for stakeholder coordination, while English may be useful in Rakuten’s international environment.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, digital content, fintech, mobile communications, travel, online advertising, and other consumer and business services. Its membership and loyalty platform connects many of these offerings through Rakuten Points, creating an integrated digital marketplace. Rakuten is also known for its strong investment in mobile technology, cloud services, data, and international partnerships. The company employs people from many nationalities and promotes English as an important working language in several divisions, although Japanese is commonly required for roles involving domestic customers and stakeholders. Employees generally work in a fast-paced, collaborative environment where digital innovation, customer growth, and cross-business initiatives are major priorities.