Please Note

  • You must enable pop-up and redirect settings in your browser to apply for jobs Learn How
  • Salary Range is an estimated salary suggested for this role based on publically available data. It was not provided by the employer for this specific position

HR Generalist (Labor Relations) - Management Department

Japan Rakuten Approximately ¥5,000,000–¥8,000,000 per year, depending on experience and qualifications*
Job Description

This role supports labor relations and general HR activities within Rakuten’s Management Department. Responsibilities may include handling employee consultations, labor-management discussions, workplace policies, attendance and employment matters, HR documentation, and coordination with internal stakeholders. Candidates are generally expected to have practical HR or labor-relations experience, strong communication and problem-solving skills, sound knowledge of Japanese employment practices, and the ability to manage confidential information professionally. Japanese proficiency is likely essential, while business-level English may be useful in Rakuten’s international environment. The successful candidate should be organized, fair-minded, discreet, and comfortable advising managers and employees on sensitive workplace issues.

Company Info

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. Its businesses include Rakuten Ichiba, Rakuten Card, Rakuten Mobile, Rakuten Travel, and numerous international ventures. The company promotes an integrated membership and loyalty model, allowing customers to use Rakuten services while earning and spending Rakuten Points across the ecosystem. Rakuten has a diverse, international workforce and commonly uses English in parts of its corporate and technology operations, although Japanese remains important for many domestic roles. Its corporate functions support a fast-moving, large-scale organization that combines technology, retail, finance, and telecommunications.

Destination Guide

Japan offers strong opportunities in technology, finance, e-commerce, engineering, healthcare, education, hospitality, and corporate services. Tokyo has the widest range of international jobs, while Osaka, Nagoya, Fukuoka, and Sapporo provide attractive alternatives with lower living costs. Japanese workplaces value punctuality, teamwork, politeness, and careful communication; international companies may have more flexible cultures. Lifestyle varies from energetic urban living to quieter coastal and rural communities, with excellent public transport, safety, healthcare, and food. Housing in Tokyo can be expensive, and newcomers should budget for deposits and agency fees. Most foreign professionals need a work visa sponsored by an employer, such as an Engineer/Specialist in Humanities/International Services visa. Highly skilled professionals may qualify for a faster-track visa. Before relocating, arrange a passport, employment contract, residence procedures, health insurance, tax registration, and suitable accommodation. Learning practical Japanese greatly improves daily life and career prospects.