Product and Service Planner - Business Promotion Department, Group Sales Division

Role summary

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This role plans and promotes products and services for Rakuten’s corporate group-sales business. Responsibilities are likely to include identifying business and customer needs, developing sales proposals, coordinating with internal product and marketing teams, preparing promotional materials, and supporting revenue growth across Rakuten’s services. Candidates should have experience in product planning, sales planning, marketing, business development, or account support, preferably in a technology, internet, telecommunications, or B2B environment. Strong communication, presentation, analytical, and project-coordination skills are expected. Business-level Japanese is likely essential, while English may be useful for working across Rakuten’s international businesses. The successful candidate should be commercially minded, proactive, organized, and comfortable managing multiple stakeholders and initiatives.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company founded in 1997 and headquartered in Tokyo. It operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Its well-known services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile, Rakuten Travel, and Rakuten TV. The company’s strategy is to connect these services through a shared membership, loyalty, and data platform, creating value for consumers, merchants, and business partners. Rakuten has expanded internationally and employs a diverse workforce, with English often used in corporate settings. The group sales organization helps businesses access Rakuten’s products, customer base, technology, and marketing capabilities. Employees typically work in a fast-moving environment that emphasizes innovation, collaboration, customer value, and cross-business opportunities.