Product and Service Planner - Business Promotion Department, Group Sales Division

Job Description

This role plans and promotes products and services for Rakuten’s corporate group-sales business. Responsibilities are likely to include identifying business and customer needs, developing sales proposals, coordinating with internal product and marketing teams, preparing promotional materials, and supporting revenue growth across Rakuten’s services. Candidates should have experience in product planning, sales planning, marketing, business development, or account support, preferably in a technology, internet, telecommunications, or B2B environment. Strong communication, presentation, analytical, and project-coordination skills are expected. Business-level Japanese is likely essential, while English may be useful for working across Rakuten’s international businesses. The successful candidate should be commercially minded, proactive, organized, and comfortable managing multiple stakeholders and initiatives.

Company Info

Rakuten Group, Inc. is a major Japanese technology and internet company founded in 1997 and headquartered in Tokyo. It operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Its well-known services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile, Rakuten Travel, and Rakuten TV. The company’s strategy is to connect these services through a shared membership, loyalty, and data platform, creating value for consumers, merchants, and business partners. Rakuten has expanded internationally and employs a diverse workforce, with English often used in corporate settings. The group sales organization helps businesses access Rakuten’s products, customer base, technology, and marketing capabilities. Employees typically work in a fast-moving environment that emphasizes innovation, collaboration, customer value, and cross-business opportunities.

Destination Guide

Japan offers strong opportunities in technology, e-commerce, telecommunications, finance, consulting, manufacturing, tourism, and international business, especially in Tokyo, Osaka, Nagoya, and Fukuoka. Workplace culture values reliability, teamwork, preparation, respect for seniority, and careful communication, although global companies increasingly encourage flexible and merit-based practices. Tokyo provides excellent public transport, extensive services, and international communities, but housing and daily expenses can be high. Other cities may offer a lower cost of living and a slower pace. Foreign professionals generally need an appropriate work visa, commonly the Engineer/Specialist in Humanities/International Services status, with employer sponsorship. Highly skilled professionals may qualify for preferential pathways. Relocating usually requires arranging housing, residence registration, health insurance, a bank account, and a mobile phone. Learning practical Japanese greatly improves workplace communication and everyday life, even when English is used at work.