This role supports IT governance within Rakuten’s Company CIO Office, coordinating technology initiatives, governance processes, reporting, risk management, and communication across business and IT teams. Candidates are expected to have experience in project or program management, IT governance, PMO operations, or technology planning, with strong organizational and stakeholder-management skills. Knowledge of IT controls, budgets, risk assessment, and enterprise systems is advantageous. The role requires the ability to manage multiple priorities, prepare clear documentation and reports, drive actions to completion, and work effectively with senior executives and international teams. Professional Japanese and English communication skills, along with a structured, proactive approach, are likely important.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, online advertising, travel, and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile, and Rakuten Travel. The company promotes a membership-based ecosystem in which customers can use Rakuten Points across multiple services. Rakuten has a strong international workforce and works across different markets, making English valuable in many corporate and technology roles. The Company CIO Office supports enterprise-wide technology direction, governance, and coordination, helping ensure that IT investments and operations align with business strategy, security, risk, and regulatory requirements.
Japan offers strong opportunities in technology, finance, consulting, manufacturing, hospitality, education, and international business. Tokyo has the largest concentration of corporate and IT roles, while Osaka, Nagoya, Fukuoka, and Sapporo also provide growing career options. Japanese workplace culture generally values punctuality, preparation, teamwork, respect for seniority, and careful communication. Daily life is safe and convenient, with excellent public transport, reliable services, and varied food and entertainment, although housing and commuting costs can be high in Tokyo. Most foreign professionals need an employer-sponsored work visa, commonly the Engineer/Specialist in Humanities/International Services visa; highly skilled applicants may qualify for faster permanent residency routes. Relocating usually involves securing a job offer, residence card, housing, health insurance, and local registration. Learning Japanese is not always essential in international companies, but it greatly improves career prospects and everyday integration.
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