Rakuten Link Project PMO

Role summary

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The Rakuten Link Project PMO supports planning, coordination, governance, and delivery of projects related to Rakuten Link, Rakuten’s communication and digital service platform. The role typically requires experience in project management or PMO work, strong organizational and communication skills, and the ability to track schedules, budgets, risks, issues, and dependencies across multiple teams. Candidates should be comfortable working with business, technology, and external stakeholders, preparing reports and meeting materials, and driving follow-ups to keep projects on course. Experience in telecommunications, mobile applications, Agile or global project environments is advantageous. The successful candidate is expected to be proactive, detail-oriented, adaptable, and capable of working in a fast-paced, cross-functional Japanese and international organization.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, travel, digital content, advertising, and online services. Its businesses are connected through the Rakuten membership and loyalty platform, allowing customers to earn and use Rakuten Points across multiple services. Rakuten Mobile provides mobile telecommunications services, while Rakuten Link supports calling, messaging, and other communication features for customers. The company has a strong international presence and employs people from many backgrounds, with English used widely in several corporate and technology teams. Rakuten is known for its large-scale digital platforms, entrepreneurial culture, and emphasis on innovation, collaboration, and customer-focused services.