Product Planning Member - Energy Business Department

Role summary

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This role supports product planning within Rakuten’s Energy Business Department. Responsibilities typically include researching customer needs and market trends, developing new electricity-related services, improving existing products, preparing business plans, monitoring performance, and coordinating with engineering, operations, sales, legal, and external partners. Candidates are expected to have experience in product planning, business development, marketing, consulting, or a related field, along with strong analytical and communication skills. Knowledge of the energy, utilities, telecommunications, or digital services sectors is helpful. The successful candidate should be comfortable managing multiple stakeholders, using data to make decisions, presenting proposals clearly, and working in a fast-changing Japanese corporate environment. Japanese proficiency is likely important for business coordination, while English may be useful in Rakuten’s international organization.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering online marketplaces, fintech, mobile communications, travel, digital content, advertising, and energy services. Its business model connects customers and merchants through the Rakuten membership program and Rakuten Points, encouraging users to engage across multiple services. Rakuten Energy provides electricity-related products and services as part of this wider ecosystem, with a focus on customer convenience, digital experiences, and integration with other Rakuten offerings. The company has a strong entrepreneurial culture and employs people from many countries, although Japanese is commonly required for domestic business roles. Employees often work across functions and companies, making collaboration, initiative, and adaptability important qualities.