Lobby Greater Daily Worker

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Lobby Greeter Daily Worker welcomes guests, provides a friendly first point of contact, assists with directions and general enquiries, and supports smooth lobby operations. Requirements typically include a polite and professional manner, good communication skills, basic English, neat presentation, and the ability to work shifts, weekends, and public holidays. Previous experience in a hotel, customer service, or front-office environment is helpful but may not be essential. The candidate is expected to be attentive, service-oriented, punctual, calm under pressure, and comfortable working with guests from different cultures. Familiarity with Mercure or Accor service standards and basic computer skills would be advantageous.

About the employer

Mercure Jakarta Gatot Subroto is a midscale hotel operated under Mercure, part of Accor, a major international hospitality group. The hotel is located in South Jakarta, a busy commercial and business district with access to offices, shopping areas, dining venues, and transport links. Mercure properties combine internationally recognised service standards with local Indonesian character, offering accommodation, food and beverage services, meeting facilities, and guest support. Employees generally work in a multicultural environment and may receive access to Accor training, career development, staff meals, uniforms, and employee accommodation or discounts, depending on the position and local policy. The hotel serves business travellers, leisure guests, groups, and event visitors, so strong hospitality skills, teamwork, reliability, and attention to guest satisfaction are important.