The Guest Relation Officer Daily Worker welcomes guests, provides helpful information, handles requests and complaints, supports check-in and check-out, coordinates with housekeeping and other departments, and helps maintain a positive guest experience. Candidates should have hospitality or customer-service experience, good spoken English, professional grooming, clear communication skills, and a friendly, confident manner. Knowledge of Indonesian and local Jakarta attractions is useful. The role requires flexibility for rotating shifts, weekends, public holidays, and busy periods. The successful candidate is expected to remain calm under pressure, be attentive to detail, work well in a team, and represent Mercure Jakarta Gatot Subroto professionally.
Mercure Jakarta Gatot Subroto is an Accor hotel located in the Mampang Prapatan area of South Jakarta, close to major business districts, offices, shopping areas, and transport links. Mercure is Accor’s internationally recognized midscale hotel brand, combining local character with dependable standards in accommodation, dining, and guest service. The property serves business travelers, leisure visitors, groups, and events, offering rooms, restaurants, meeting facilities, and typical hotel amenities. Employees work in a multicultural hospitality environment with opportunities to develop skills in guest service, hotel operations, and international brand standards. As part of Accor, the hotel may provide access to structured training, employee benefits, and internal career opportunities, although conditions for daily workers depend on the specific contract and local employment practices.
Indonesia is an archipelago with varied opportunities across Java, Bali, Sumatra, Kalimantan, Sulawesi, and eastern islands. Java, especially Jakarta, offers the widest choice of hotel, restaurant, office, retail, and service jobs. Bali is strong in tourism, resorts, wellness, and hospitality, while Lombok and the Gili Islands focus on resorts, diving, and outdoor tourism. Indonesia has a warm climate, affordable local food, diverse communities, and rich traditions, though traffic and humidity can be challenging in major cities. Bahasa Indonesia is essential for daily life; English is valuable in tourism. Foreign nationals generally need an employer-sponsored work permit and appropriate visa before starting employment; tourist visas do not authorize work. Relocating requires budgeting for housing, transport, health insurance, documents, and local registration. Conditions and visa rules should be confirmed with the employer and Indonesian immigration authorities.
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